CONTACT US

Thank you for your interest in and support of our store! We value every customer's feedback and communication and are committed to providing you with the best service experience. If you have any questions, or suggestions or need help, please feel free to contact us. Below is our contact policy:

Contact Information:

  • Email: You can also contact us via email and we will get back to you as soon as possible. Our e-mail address is: support@igeared.com.

Contact Hours:

  • BUSINESS DAY HOURS: Our customer service team is available to you during specific hours on business days (Monday through Friday).
  • Weekend Closures: We are also closed on weekends and holidays, but you can still leave a message at any time via email and we will get back to you the next business day.

Response Time:

  • Customer Service Response Time: We are committed to responding to your inquiries and questions in the shortest possible time, usually within 24 hours.

Feedback and Suggestions:

  • Welcome feedback: We value customer feedback and suggestions, and your opinion is very important to us.
  • Continuous Improvement: Your feedback will help us to continuously improve the quality of service so that you have a more pleasant shopping experience.

We look forward to hearing from you, whether it's a question about a product or a suggestion for service, we are always willing to listen and improve. Thank you for choosing our online store, we hope to provide you with the best shopping experience!