FAQ

Thank you for choosing to use our online store service. Below are some frequently asked questions and answers to help you better understand our services:

Q: What payment methods are accepted?
A: We usually accept credit cards, debit cards, Alipay, WeChat, and other popular payment methods. Please check the available payment methods on the checkout page.

Q: How do I return an item or get a refund?
A: Returns and refunds can usually be requested if you are not satisfied with the item or if there is a quality problem. Please follow our return policy and contact us for more help: support@igeared.com.

Q: Do the items come with a warranty?
A: Our merchandise usually comes with a warranty for a certain period, the exact terms vary from item to item. Please check the product page or packaging for detailed warranty information.

Q: What should I do if the payment fails?
A: If you encounter a problem that causes payment failure when making a payment at our online store, please contact our customer service team and we will do our best to help you solve the problem.

Q: How do I contact the customer service team?
A: Please contact our customer service team by email: support@igeared.com. We will be happy to support you.

If you have any other questions or concerns, please feel free to contact our customer service team. We look forward to providing you with detailed answers and support to ensure your shopping experience is pleasant and smooth.